Everything a great HR department does — without hiring one.
A director-level head of HR, embedded in your business for a fraction of a hire. For companies of 20–150 employees that have real people problems but not enough of them to justify a full-time executive.
Legal-adjacent work with a master’s in HR and employment law behind it. Well-defined projects with a start, an end, and a price you know up front.
Most employment claims aren’t lost in a hearing room — they’re lost months earlier, in a file that was never built. Charity has spent twenty-five years on the calls nobody wants to get, and her answer is always the same: a calm process, an airtight record, and a response that holds up under scrutiny.
It arrives on federal letterhead: the maintenance worker you terminated for being intoxicated on the job is now alleging discrimination — and the EEOC wants your response, in writing, on a deadline. Charity has answered that exact letter. Not with panic, and not with a six-figure legal bill — with the file: the incident report, the policy he signed, the witnesses, the timeline, assembled into a position statement that shows the termination was about conduct and nothing else. Built right, a charge like that ends quietly. The best outcome in employment law is the case nobody ever hears about.
Unemployment hearings are won on preparation: clean separation documentation, witnesses who know what to expect, and a case presented clearly to the hearing officer. Charity prepares and represents employers through the process — because every unwarranted claim you lose raises your tax rate, and every hearing handled sloppily invites the next one.
ADA claims rarely start with bad intentions — they start with a skipped conversation. Charity runs the interactive process the way the law expects: documented good-faith dialogue, reasonable-accommodation analysis, and decisions a judge would recognize as fair. Your employees get taken seriously; your company gets a defensible record.
FMLA, state leave, disability, workers’ comp overlap — leave is the most technical corner of HR, and mishandled leave is where wrongful-termination claims come from. Charity tracks it, papers it, and keeps it consistent, so an employee’s hardest season never becomes your company’s legal problem.
Almost every claim traces back to a single untrained moment — a joke, a write-up that never happened, an interview question that crossed a line. Charity trains your managers in the skills that prevent them: harassment prevention, documentation that holds up, lawful interviewing, and how to have the hard conversation before it becomes the legal one.
See training programs →The remote hire in a state you’ve never operated in. FMLA, ADA, and workers’ comp colliding on a single employee. Or the hardest one there is: a CEO carrying on affairs with two of his own direct reports, and an HR leader everyone expected to look away. Charity has been in that room — and didn’t look away. Discretion, documentation, and a spine: when the problem sits above you on the org chart, that’s what protects the company. After twenty-five years there is very little she hasn’t seen, and nothing she won’t tell you straight.
A few of the rooms Charity has actually stood in:
An HR manager sleeping with a department head — the investigation nobody else could run, run anyway, by the book.
A well-liked leader quietly losing a fight with alcohol — met with compassion, a firm line, and a real path to help.
A company closing its doors for good — hundreds of layoffs delivered face to face, legally clean and humanly kind, down to the very last day.
Details changed to protect everyone involved. The steadiness is the point.
The best legal defense is an HR file that was handled right the first time.
When a claim is denied or a medical bill is wrong, most people give up — yet roughly half of appealed denials are overturned. Add advocacy hours to your benefits package, or bring us a single fight.
Retainers sized to your team · projects quoted flat · advocacy billed hourly or by the case. Every engagement is month to month — we earn the renewal.