You can’t pay people to care. You can hire someone who does.
Every hard call in HR weighs the organization’s needs against the employee’s — and the best companies refuse to choose. Advocate HR Consulting gives growing Colorado businesses director-level People Operations leadership without the full-time cost, and gives their people a trained advocate when insurance says no.
Led by Charity Emery, PHR, MLS · HR & Employment Law · Director-level HR leader · BCPA candidate
of showing up for people — the new hire finding her feet, the manager facing his hardest conversation, the employee whose world just tipped over. Charity built her career on a simple belief: behind every policy is a person. She has never stopped answering when one of them calls.
the companies where everyone still knows everyone — where a bad month is personal, a good hire changes the whole room, and people problems can’t wait. Teams like yours deserve big-company care without big-company distance. That’s what Charity delivers.
appealed denials are overturned. Behind that number are kitchen tables covered in paperwork and families told “no” at the moment they can least afford to hear it. Insurers count on you giving up. Charity doesn’t — ask the families who’ve gotten her good-news texts at 10:30 at night.
Your part-time head of HR: hiring, employee relations, performance, and the judgment calls no handbook covers — on a monthly retainer sized to your team.
Explore fractional HR →Handbooks, HR audits, EEOC & unemployment defense, and leave & ADA management — grounded in a master’s in HR and employment law.
Explore compliance work →The benefit big companies buy and small ones can’t: when an employee’s claim is denied, a prior authorization stalls, or a bill is wrong, they call us — and we fight it for them.
Learn more → Our signature serviceInsurance carriers deny roughly a quarter of claims, and most people never push back. After twenty-five years on the employer side of health plans — how they’re written, how carriers think, how appeals really get decided — we built a practice around pushing back. The name isn’t a slogan; it’s the job description.
Director-level HR judgment, not a call center or a template library
A master’s in HR and employment law behind every handbook, policy, and appeal
Benefits advocacy almost no HR consultancy anywhere offers
Month-to-month engagements — we earn the renewal, every month
Bring your hardest HR question or your worst insurance denial. You’ll leave with a straight answer either way.
A monthly retainer, a fixed-fee project, or advocacy hours for your people — scoped in writing, month to month.
Your managers get a partner, your employees get a fighter, and you get your evenings back.
“Whether it be issues getting pre-authorizations for prescriptions filled or insurance hurdles to be discharged from the hospital, Charity is there to help my family navigate situations we have never experienced. These aren’t the actions of a typical coworker, but rather a family member. I am extremely grateful for the knowledge that all of us have Charity in our corner.”— J.T., a colleague whose family she advocated for
A free 30-minute consultation — no pitch, no pressure, one straight answer.
Denver, Colorado · serving the Front Range